1. Introduction
Torple Enviro values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or services.
2. Information We Collect
We may collect:
- Personal Details: Name, email address, phone number, company name, and project details.
- Technical Data: IP address, browser type, pages visited, and cookies (see below).
- Service-related Data: Information you provide when requesting quotes or reports.
3. How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotes and services
- Improve our website and services
- Send administrative updates or service-related communications
We do not sell or rent your personal data to third parties.
4. Cookies
Our website may use cookies to improve user experience, monitor website usage, and support marketing efforts. You can control cookie preferences via your browser settings.
5. Disclosure to Third Parties
We may share your data with:
- Trusted service providers involved in delivering our services (e.g., software platforms)
- Government or regulatory bodies, where required by law
All third parties are required to handle your data securely and in compliance with Australian Privacy Principles.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, or disclosure.
7. Access & Correction
You may request access to the personal information we hold about you or request corrections if the data is inaccurate. Please contact us at:
office@torple.au
1300 880 119
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us
If you have any questions or concerns about your privacy or these policies, contact us at:
Torple Enviro
6 Hunt Club Rd, Narre Warren South, VIC 3805
office@torple.au
1300 880 119
